Shipping policy

We make our shipping labels based on the information a customer provides. If you accidentally enter an incorrect or incomplete address, you are to inform us immediately regarding a correction to your error. If the order has not shipped out yet, we can fix this for you at no additional cost. We are not responsible for any lost package that is incorrectly addressed due to customer error.

If your item is returned to our warehouse by the courier due to customer error, you will be invoiced a resend fee and be bound by the regular processing times. If you choose to receive a refund instead of a reshipment, the shipping cost will be subtracted from the refund total.